APA Style
Gregorius,Chandra, Fandy Tjiptono. (2019).
Service Quality & Customer Satisfaction (Ed.5).
Yogyakarta:
Andi.
Chicago Style
Gregorius,Chandra, Fandy Tjiptono.
Service Quality & Customer Satisfaction.
Ed.5
Yogyakarta:
Andi,
2019.
Text.
MLA Style
Gregorius,Chandra, Fandy Tjiptono.
Service Quality & Customer Satisfaction.
Ed.5
Yogyakarta:
Andi,
2019.
Text.
Turabian Style
Gregorius,Chandra, Fandy Tjiptono.
Service Quality & Customer Satisfaction.
Ed.5
Yogyakarta:
Andi,
2019.
Print.