cover
Service Quality & Customer Satisfaction
Fandy TjiptonoGregorius,Chandra

Edition
Ed.5
ISBN/ISSN
9786230103032
Collation
xx,436hlm.;ill.;23 cm
Series Title
-
Call Number
658

Edition
Ed.5
ISBN/ISSN
9786230103032
Collation
xx,436hlm.;ill.;23 cm
Series Title
-
Call Number
658
cover
Pemasaran; Esensi dan Aplikasi
Fandy Tjiptono

Edition
Ed.1
ISBN/ISSN
9789792960310
Collation
xiii, 394 hlm.; ill: 23 cm
Series Title
-
Call Number
658.8

Edition
Ed.1
ISBN/ISSN
9789792960310
Collation
xiii, 394 hlm.; ill: 23 cm
Series Title
-
Call Number
658.8
cover
Strategi Pemasaran
Fandy Tjiptono

Edition
Ed.3
ISBN/ISSN
9789792904086
Collation
xv, 369 hlm.; 28 cm.
Series Title
-
Call Number
658.834 2 FAN s

Edition
Ed.3
ISBN/ISSN
9789792904086
Collation
xv, 369 hlm.; 28 cm.
Series Title
-
Call Number
658.834 2 FAN s
cover
Service, Quality, and Satisfaction
Fandy Tjiptono

Edition
Cet. 1
ISBN/ISSN
9789792953848
Collation
xxii, 362 hlm.; ill.; 23 cm.
Series Title
-
Call Number
658.83 FAN s

Edition
Cet. 1
ISBN/ISSN
9789792953848
Collation
xxii, 362 hlm.; ill.; 23 cm.
Series Title
-
Call Number
658.83 FAN s
cover
Manajemen jasa
Fandy Tjiptono

A05588

Edition
-
ISBN/ISSN
9797631540
Collation
vIII, 175h.;ill.; 23 cm
Series Title
-
Call Number
338.47
cover
Total Quality Management/ Fandy Tjiptono, Anastasia Diana
Fandy Tjiptono

A03727

Edition
-
ISBN/ISSN
9797310876
Collation
xiv, 415 h.; ill.; 23 cm
Series Title
-
Call Number
658.562

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